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How To Shop Smart Online, And What To Do If You Have Fallen Victim To Fraud

Read Time: 3 min 43 sec

If there is one thing we are sure about - it’s the quality and thought behind our products.

At TYME we focus on bringing real change into the lives of women all over the world. We can only bring that change through the quality of our products and how we teach and encourage women to use them.

We have spent years developing the TYME Iron and the entire TYME line of products because we truly believe in the value of spending more time doing the things we love, instead of in the bathroom.

We believe our products allow our customers to be the best, most authentic version of themselves. Our focus is you and your individual experience with an iron made from the highest quality components available. The TYME Iron is made with professional grade titanium plates that allow it to heat up in 55 seconds. We offer five different heat settings - because every hair type is different - and we have the technology to allow your iron to remember what temperature you keep your iron at.

If you are purchasing a TYMEIron dupe how do you know that they are promising and practicing the same standard of quality and safety with their products? Let alone giving you the results they’ve “promised".

Companies like Mestar(also known as Me Star Iron Pro, or 2 in 1 Mestar Iron Pro) have stollen our ads, social media and website assets, brochures, and packaging and sell a fake iron to consumers. Not only does this hurt the family-owned company that worked so hard to bring a premium product to the beauty market, but many times customers either receive a product that doesn't work, malfunctions, or never even get sent a product altogether.

When you’re shopping this holiday season - especially on Black Friday and Cyber Monday - make sure you’re getting the authentic product...authenticity makes a difference. Tons of fraud companies make their money offering knockoff, cheap versions of other products, which hurts the companies that have worked so hard to bring you innovative and effective products!

We know it can be difficult to knowhow to spot a fake tyme iron vs a real TYME Iron, sohere are a few tips and tricks to make sure you’re not being taken advantage of byfraud products during shopping holidays.

Buy Directly from the Companies Website..and Check The URL

This is the safest bet. Companies typically give the best discounts on their products directly on their site**. Plus, you can always count on it being the real thing and getting the best deal, so it’s a win-win. The URL in your internet search bar typically says the name of the brand when it is a direct site. For example, our website is tymestyle.com!

**TONS of companies sell their products through Amazon...BUT most verified brands typically have their own shopping page through Amazon. Look for those shops and add those products to your shopping cart instead of reading hundreds of reviews on fake products from a weird user that doesn’t even mention the name brand.

verified social media check mark

This pertains to social media as well! Instagram and Facebook have all made it very simple to know you are purchasing from a verified company all based on the blue checkmark next to their social media handle!

Where are the “Often Bought With” Items?

When you’re online shopping there is a carousel of images towards the bottom marked “Often Bought With.” These are similar items that pair with the product you are buying. Typically they fall within the same brand line or genuinely just compliment the use of the product. If random items pop up that aren’t “on brand” with the item you’re looking at - beware of a fake product.

Check for the Full Product Line

There are hundreds of fake third party retailers online. They thrive on Black Friday and Cyber Monday and they TOTALLY bait you with their shipping deals. Does the idea of ordering new high end mugs, sweatpants, jewelry, and hair products all from one site sound legit?

Be careful.

You should always double check to make sure the site you’re ordering from carries more products from the brand your item is associated with. If you can’t find any of the other products from that brand on the site...RED FLAG.

Check the Price

Companies don’t give their products away for free...unless it’s a literal giveaway. You won’t find quality products for a fifth of the price, even if it is Black Friday. Deals and steals do exist, but be wary of the discount your getting. It could end up being a knock off.

Watch the Discount Amount.

Companies will offer percentage discounts that make sense 5%, 10%, 15%, 20%, 25%, 30%, etc. This isn’t always the case, but if something like 83% or 47% comes across your screen, you might want to do a little more research into the product you are thinking of purchasing.

Shop Demo or Refurbished Products

Every company has products they use at events or for photoshoots. The retailers can’t sell these as “new” products, so they often offer them as they are, just at a significant discount. The link to these products typically lives towards the bottom of a website in the footer. And the best part? You don’t have to wait for a shopping holiday for the discount. “Gently used” means it might have a small scratch or smudge, but why should that stop you?

Fallen Victim to Scam/Fraud?

If your charge says anything other than TYME LLC, you have not purchased from us. We’re doing everything we can, and working with Facebook to get these sites taken off of social media.

If you have any information about the company you purchased from, please send it to us so we can report it.

If you paid with a credit card, the best way to get your money back is by filing a chargeback with your credit card provider. You can file the chargeback as:

  • Item is not as described
  • Did not receive the package
  • No response from the company

Please message our customer service if you would like any further help!